|SW & GT Server Merger FAQ|
This FAQ should answer most of the questions on the topic of the planned server mergers. As soon as additional information will be available, we will add it to this FAQ.
1. Which servers will be merged?
Server Sky around Water and Giant Tree will be merged as one server. Both of them are in the game section Genesis.
2. What happens if several characters with the same name end up on the same server?
For the “name+” character, it will be prompted a message at the first attempt to log in with that character stating that a new name must be given to this character. The character naming rules remain the same as creating a new character. (Only numbers and English letters are available, at most 16 characters, case sensitive, etc.) Character needs to be renamed must be renamed first before entering game.
3. What happens if more than 3 characters under same account end up on the same server?
**You are recommended to transfer the valuable items to the character you need before server merger. The unactivated characters will be deleted instantly.
If the characters don’t exceed 3 under the account, players will not be required to do this step.
4. Will character information change after server merger?
5. What happens if two guilds with the same name end up on the same server?
If there are 2 guilds of the same name after server merge, the one with the lower level will have a “+" beside. For example: TO001+
Notice: if you want to change your guild name (the one with the +) after server merge, please contact us via Support.
6. When will server merger be held?
It will be held tentatively on Aug 6 (PST).
7. What’s the name of merged server?
After server merge, if your friend TOFairy doesn’t rename the character, his/her name will still be displayed as “TOFairy” without a “+" mark in your friend list.
If you send items to the name of TOFairy, the mail will be sent to another player TOFairy (who doesn’t need to rename the character), instead of your friend TOFairy.
So, you are strongly recommended to make a confirmation with your friends before you transfer item/gold to their mailboxes for your item security.